Frequently Asked Questions

Sales FAQs

A1. For our regular products, production lead time is within 10-15 workdays. For customized one, lead time is around 15-20workdays on receipt of your confirmation on order details and payment.

A2. Our products have been certificated by CE, RoHS, FCC.

A3. For any product you get from Zhuocai, a guaranteed period of 1 year is provided.

A4. T/T, L/C,western union and paypal, Escrow.

A5. Express DHL/UPS/FEDEX and DDP airway, seaway are all available according to your demand.

Others FAQs

A1. We are direct manufacturer located in Shenzhen, China.

A2. unique design and good performance product based, favorable and transparent price supported, professional and overall service secured, copyright owned for all models

A3: Yes! we supply the professional OEM&ODM service with more than 12years
experience.

A4: Sure, private design service is our advantage supported by our professional engineer team, save you time, energy and money.

A5. Yes, we are willing to help you improve your business and brand, such as giving you some good suggestions, protecting the sales of cooperative products, and helping you in other businesses in China.